Pursuant to Regulation (EU) 2016/679 (hereafter "Regulation"), in addition to the provisions of our Privacy Policy, we provide you with the following information regarding the methods of processing your personal data:
HOLDER OF THE DATA
The Data Controller is Hilton Italiana s.r.l., Via Alberto Cadlolo, 101 - 00136 Rome (Tlf: +39 06 3509 1 - E-mail: ROMHI.GuestServices@waldorfastoria.com).
DATA PROTECTION OFFICER
Pursuant to art. 37 of Regulation (EU) 2016/679 Hilton Italiana has designated a Data Protection Officer (DPO or RPD) who can be contacted at the following address: Hilton Italiana srl, Via Alberto Cadlolo, 101 - 00136 Rome Email: dpo@ecoconsult.it;
PURPOSE AND LEGAL BASIS OF THE PROCESSING
The data you provide will be used for the sole purpose of providing the service you requested (receiving newsletters / sms relating to the service(s) requested) and only with your explicit consent (legal basis for the processing). To provide you with a better service, our company uses tracking pixels and other tracking technologies (e.g. tracking links) in its emails. These consist of small, invisible images or code snippets that enable us to collect technical information when you open an email or click on a link, such as whether the email has been delivered and opened, the date and time of the interaction, and how you engage with its content. We use these technologies in our marketing communications. If you have given your specific consent to tracking, we use this information to understand whether our newsletters and promotional offers are of interest to you. This enables us to send you offers that are relevant to your interests and adjust the frequency of our communications accordingly.
METHOD OF TREATMENT
The processing of data will take place by authorized personnel with procedures, technical and IT tools suitable for protecting the confidentiality and security of your data.
RETENTION OF DATA
This data will be kept for the time strictly necessary to provide you with the requested service and, subject to further retention obligations established by law, will be deleted immediately afterwards.
RECIPIENTS OF THE DATA
Your information will not be disseminated. Your data will not be communicated to third parties without your explicit consent. We remind you that the provision of such personal data by you is optional but, in case of failure to indicate all the requested data, we will not be able to provide you with the requested service.
RIGHTS OF THE INTERESTED PARTIES
As an interested party you have the right to exercise the rights provided you by current legislation (articles 15 and following of the Regulation). The request, without any particular formalities, can be addressed to Hilton Italiana S.r.l., Via Alberto Cadlolo, 101 - 00136 Rome, by email: privacy@waldorfastoria.com
RIGHT TO LODGE A COMPLAINT
Furthermore, if you believe that the processing takes place in violation of the provisions of the Regulation, you will have the right to lodge a complaint with the Guarantor, as a supervisory authority, according to the procedures provided (art.77 of the Regulation itself), or to take appropriate judicial offices. (art.79 of the Regulations).
Furthermore, if the conditions are met, you will have the right to lodge a complaint with the Guarantor, as the supervisory authority, according to the procedures provided (art.77 of the Regulation) or to take appropriate judicial offices (art.79 of the Regulation).
It is understood that the customer has the right to revoke their consent at any time.
Guest Relations
Please contact us at
+39 06 3509 2178