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Important information on upcoming 9th floor renovations and hotel guidelines: CLICK HERE // Informazioni importanti sui prossimi lavori di ristrutturazione del 9° piano e linee guida per l'albergo: CLICCARE QUI

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Reservations

Please contact us at
+39 06 3509 2031

RomeCavalieri.Reservations@waldorfastoria.com
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Personal Data Collection Information

Pursuant to Regulation (EU) 2016/679 (hereafter "Regulation"), in addition to the provisions of our Privacy Policy, we provide you with the following information regarding the methods of processing your personal data:

HOLDER OF THE DATA

The Data Controller is Hilton Italiana s.r.l., Via Alberto Cadlolo, 101 - 00136 Rome (Tlf: +39 06 3509 1 - E-mail: ROMHI.GuestServices@waldorfastoria.com).

DATA PROTECTION OFFICER

Pursuant to art. 37 of Regulation (EU) 2016/679 Hilton Italiana has designated a Data Protection Officer (DPO or RPD) who can be contacted at the following address: Hilton Italiana srl, Via Alberto Cadlolo, 101 - 00136 Rome Email: ROMHI.Privacy@waldorfastoria.com; PEC rdp.privacy@pec.it;

PURPOSE AND LEGAL BASIS OF THE PROCESSING

The data you provide will be used for the sole purpose of providing the service you requested (receiving newsletters / sms relating to the service(s) requested) and only with your explicit consent (legal basis for the processing).

METHOD OF TREATMENT

The processing of data will take place by authorized personnel with procedures, technical and IT tools suitable for protecting the confidentiality and security of your data.

RETENTION OF DATA

This data will be kept for the time strictly necessary to provide you with the requested service and, subject to further retention obligations established by law, will be deleted immediately afterwards.

RECIPIENTS OF THE DATA

Your information will not be disseminated. Your data will not be communicated to third parties without your explicit consent. We remind you that the provision of such personal data by you is optional but, in case of failure to indicate all the requested data, we will not be able to provide you with the requested service.

RIGHTS OF THE INTERESTED PARTIES

As an interested party you have the right to exercise the rights provided you by current legislation (articles 15 and following of the Regulation). The request, without any particular formalities, can be addressed to Hilton Italiana S.r.l., Via Alberto Cadlolo, 101 - 00136 Rome, by email: privacy@waldorfastoria.com

RIGHT TO LODGE A COMPLAINT

Furthermore, if you believe that the processing takes place in violation of the provisions of the Regulation, you will have the right to lodge a complaint with the Guarantor, as a supervisory authority, according to the procedures provided (art.77 of the Regulation itself), or to take appropriate judicial offices. (art.79 of the Regulations).

Furthermore, if the conditions are met, you will have the right to lodge a complaint with the Guarantor, as the supervisory authority, according to the procedures provided (art.77 of the Regulation) or to take appropriate judicial offices (art.79 of the Regulation).

It is understood that the customer has the right to revoke their consent at any time.

Guest Relations

Please contact us at
+39 06 3509 2178

ROMHI.GuestRelations@waldorfastoria.com